PRIVACY POLICY
Privacy Policy
AN Fashion House respects your privacy. This policy explains how personal information is handled when you browse our website, contact us, or place an order.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Your name, phone number, email address, and delivery or billing address.
- Order details, selected products, and transaction references.
- Information you provide when making enquiries or requesting assistance.
- Technical information, such as your IP address, browser type, and pages visited, where collected by our website services.
Please provide only the information needed to process your request.
2. How We Use Your Information
We use personal information to:
- Process orders and coordinate payment and delivery.
- Provide order updates and customer support.
- Handle cancellations, returns, exchanges, or refunds.
- Maintain website functionality and understand how visitors use it.
- Detect misuse, protect transactions, and meet applicable obligations.
Where we send promotional communications, we will provide an option to stop receiving them.
3. Payments
Online payments are handled through the payment providers available at checkout. Their handling of payment information is subject to their own privacy policies.
Please do not share card PINs, passwords, or one-time passwords with us through calls, messages, or email.
4. Sharing Your Information
We may share information with service providers where necessary to fulfil your order or operate our website, including:
- Delivery and logistics partners.
- Payment providers.
- Website hosting and technical support providers.
- Authorities or professional advisers where disclosure is required by law or necessary to address a dispute.
We do not sell your personal information.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support features such as shopping carts, preferences, and website analytics.
You can manage cookies through your browser settings. Disabling some cookies may affect website functionality. Where applicable, additional cookie choices will be provided on the website.
6. Information Security
We take reasonable steps to protect personal information against unauthorised access, misuse, alteration, and loss. However, no internet transmission or storage system can be guaranteed to be completely secure.
7. Information Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain required records, resolve disputes, and meet applicable obligations.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, or to raise a privacy concern.
Requests will be handled in accordance with applicable law. We may need to verify your identity, and some information may need to be retained for transaction records or other required purposes.
You may also ask us to stop sending promotional communications.
9. Children’s Privacy
Our kids’ wear collection is intended to be purchased by parents, guardians, or other adults. We do not knowingly collect personal information directly from children.
If you believe a child has provided personal information to us, please contact us so we can review and address it.
10. Third-Party Services
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy when our practices or applicable requirements change. The latest version will be published on this page.
12. Contact Us
For privacy questions or requests, contact:
AN Fashion House
Thindlu Circle, Vidyaranyapura,
Bengaluru, Karnataka – 560097
Nanda: +91 78928 63607
Arunkumar: +91 63617 46524
